# Terms of Service Last updated: 6 November 2026 The page: https://wheelmachine.ai/terms/ These Terms of Service are an agreement between you and Antelligen Private Limited (CIN U62011AP2026PTC128809), the company that runs Wheelmachine. > **In short** > > - You must be 18 or older. You are responsible for what you, your team and your agents do with your account. > - You pay in advance with credit, for the time your machines run. Credit is not refundable, except as the Refund Policy says. > - Your files stay yours. Do not use Wheelmachine for anything illegal or harmful: we act on abuse, tell you why, and let you challenge it. > - We e-mail you at least 30 days before significant changes, price rises or new charges, and you may leave first. > > A summary to help you read. The full text below is what applies. ## 1. About these Terms Wheelmachine is run by Antelligen Private Limited, a company registered in India under corporate identity number U62011AP2026PTC128809, with its registered office at Assessment No. 207, Survey No. 42, Rajaveedhi, Narava Village, Gantyada Mandal, Vizianagaram, Andhra Pradesh 535215, India ("we", "us"). "You" means the person or the organisation that uses Wheelmachine. These Terms cover Wheelmachine: this site, the dashboard, the API, the command line, the libraries and the MCP server, and the machines you make with them (together, "the service"). You agree to them when you create an account or use the service. If you use it for an organisation, you agree for that organisation as well, and confirm that you are allowed to. If you do not agree, do not use the service. The [Acceptable Use Policy](https://wheelmachine.ai/acceptable-use/) and the [Refund Policy](https://wheelmachine.ai/refunds/) are part of these Terms. So is the [Data Processing Addendum](https://wheelmachine.ai/dpa/), wherever we handle personal data for you. Our [Privacy Policy](https://wheelmachine.ai/privacy/) explains how we handle personal data; it is a notice to you, not part of this agreement. ## 2. Who can use Wheelmachine - You must be 18 or older. - You must not be in a country or region under comprehensive sanctions, be named on a sanctions list, or act for someone who is. - Each person may have one personal account. You may also belong to any number of organisations. - Where the law requires it, and for customers in India it does, we will ask you to verify who you are (your name, address and phone number), and we may limit your account until you do. ## 3. Your account and your agents - You sign in with GitHub or Google. Keep your sign-ins and API keys safe: what is done with them counts as done by you. If you think someone else has one, end that sign-in or delete that key, and tell us at . - Agents and programs that use your account act for you: what they do with your account, keys and machines counts as done by you. Use the limits the service offers, such as monthly spend limits and internet that is off or open only to the sites you list, to keep them within bounds. - Keep the e-mail address on your account working: that is where we send notices. - In an organisation, its owners and admins decide who is in it and what each person may do. Machines a member makes in an organisation belong to the organisation. ## 4. AI on the service Machines come with AI agents ready to use. You choose which AI companies they use, with your own keys: what your agents send goes to those companies, and their terms and policies apply to it and to what they send back. - **Your prompts and outputs are your responsibility.** You are responsible for what you send to AI, for having the rights to it, and for what you do with what comes back. - **Who owns outputs.** We claim no rights in your prompts or in what AI makes for you. Whether you own an output, and what you may do with it, depends on the law and on the terms of the AI company that made it. - **AI can be wrong.** Outputs can be inaccurate, incomplete or made up. Check them before you rely on them, and do not use them as medical, legal, financial or other professional advice unless a qualified person has checked them. - **What is not allowed.** The [Acceptable Use Policy](https://wheelmachine.ai/acceptable-use/#ai) says what you must not do with AI on the service. ## 5. Using the service lawfully Follow the [Acceptable Use Policy](https://wheelmachine.ai/acceptable-use/). Among other things, it forbids illegal content, attacks on others, scanning networks that are not yours, mining cryptocurrency, and getting around our limits. If you break these Terms or the Acceptable Use Policy, we may remove content, block public addresses, pause or stop machines, and hold or close your account. Breaking the law can also lead to penalties under the law, and where the law requires, we report offences to the authorities, such as offences under India's Protection of Children from Sexual Offences Act, 2012. As Indian law requires, we remind you of these rules regularly. ## 6. Public addresses A machine can serve the web at addresses of its own under `run.wheelmachine.ai`. An address is private unless you open it to the public, and you are responsible for what you publish there. We may show visitors a warning page before the public addresses of new accounts, and we block phishing, malware and other illegal content as soon as we find it. ## 7. Your files and data What you put in the service - your files, programs and data, and what your machines make - stays yours. You give us only the permission we need to run the service for you: to store it, copy it and move it as your machines and the features you use need. We do not claim it, and we do not sell it. If it includes other people's personal data, you are responsible for having the right to use it, and the [Data Processing Addendum](https://wheelmachine.ai/dpa/) applies. Keep copies of anything that matters to you. Deleting a machine removes it, its files and its backups for good: you cannot bring them back. Encrypted pieces of its stored copy and backups can stay in our storage until we clear them. ## 8. Credit - You pay in advance, with credit: prepaid usage credit, which can be used only for Wheelmachine. Your account's credit is counted in one currency: pounds sterling if you sign up from the United Kingdom, the Channel Islands or the Isle of Man, euros from the euro area (Austria, Belgium, Bulgaria, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia and Spain), US dollars elsewhere - we go by your browser's time zone. - You buy credit in your account's currency: £10, £25, £50 or £100; €10, €25, €50 or €100; or $10, $25, $50 or $100 - which India pays in rupees at ₹890, ₹2,210, ₹4,430 and ₹8,850, while its credit stays in US dollars. - Paddle adds any VAT, GST or sales tax that applies, on top of these prices. A refund is paid in the currency you paid in, and takes back the same share of the credit. - You can change your account's currency until your first purchase, or until we change it for you; the credit in it keeps its value at our rate, and free credit becomes 5 of the new currency. After that it stays, unless it was set wrongly: write to us and we can change it, keeping its value. - Our prices are set in US dollars and shown in pounds and euros at our rates (£0.80 and €0.90 per $1). We may change a rate with 30 days' notice; a new rate applies to what you use from then on, never to credit you already have. - Credit is not money. It cannot be transferred, sold or exchanged for cash, except when we refund it under the [Refund Policy](https://wheelmachine.ai/refunds/). It does not expire. - A machine's running time is counted by the second and taken from your credit every minute. What your folders keep is counted by the day, at the most they held that day, the Trash included, and taken from your credit as the day goes, shown as one entry a day. Both are charged at the prices on our [Pricing](https://wheelmachine.ai/pricing/) page. - When your credit runs out, running machines pause with their memory kept, and none starts until you add enough credit to bring your balance above zero. Your folders turn read-only, and if your balance is not brought above zero within 30 days, the files in them are deleted; we e-mail you before then. Your balance can fall below zero, for example after a refund or a chargeback; credit you add later covers that first. - Each person gets $5, £5 or €5 of free credit once, in their personal account and its currency: signed up with GitHub, at once; with Google, once they link a GitHub account at least 30 days old. Organisations start at zero. Free credit cannot be refunded, transferred or exchanged, and we may take it back if it is misused, for example through extra accounts. - You can buy credit on the dashboard's Billing page. ## 9. Paying through Paddle Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you buy credit, Paddle sells it to you: it takes your payment, adds any tax that applies, and sends your receipt, which is your invoice. [Paddle's Buyer Terms](https://www.paddle.com/legal/buyer-terms) apply to your purchase. Refunds follow our [Refund Policy](https://wheelmachine.ai/refunds/), and Paddle pays them. ## 10. Prices Our prices are on our [Pricing](https://wheelmachine.ai/pricing/) page. We e-mail you at least 30 days before a price rises, or before we start to charge for something that is free today, such as storage. A new price applies only to use after it takes effect. ## 11. Early access and availability Features marked early access - such as GPU machines, the command line, the libraries and MCP - may change, stop or fail, and are not for critical use. GPU machines run on our GPU providers' servers, under their rules as well as ours. We work to keep the service running well, but we cannot promise that it will always be available, that it will be free of errors, or that nothing in it will be lost. We may change, add or remove features; the rules on [changes](https://wheelmachine.ai/terms/#changes) say when we tell you first. ## 12. How we enforce these Terms - **What we restrict:** what the law and the [Acceptable Use Policy](https://wheelmachine.ai/acceptable-use/) do not allow. - **How we find it:** reports from people and authorities, and automated signals of abuse, such as unusual traffic. A person looks at what we find before we act on an account, except where we must act at once to stop serious harm; a person then reviews it soon after. - **What we can do:** block a public address, pause or stop a machine, remove content, limit features, and hold or close an account. We do no more than the problem needs. - **Telling you why:** when we restrict your content or your account, we e-mail you what we did and for how long, the facts and the rule or law it rests on, whether automated means were used, and how you can challenge it - unless the law forbids it, or telling you would help someone cause harm. - **Challenging a decision:** reply to that e-mail, or write to . A person reviews your challenge and tells you the outcome. In India, you may also complain to our [Grievance Officer](https://wheelmachine.ai/legal/india/). You can always go to court. ## 13. Reporting illegal content Anyone can tell us about content on Wheelmachine that they believe is illegal or breaks our rules: see [Report abuse](https://wheelmachine.ai/abuse/), or write to . A report gives: 1. an explanation of why you believe the content is illegal or breaks our rules; 2. where it is: the exact web address or addresses; 3. your name and e-mail address, except in reports of child sexual abuse material; 4. a statement that you believe, in good faith, that the information and claims in your report are accurate and complete. We confirm that we have your report, decide on it carefully and without undue delay, and tell you our decision and how to challenge it. We close the accounts of people who infringe others' rights again and again. ## 14. Suspending or closing an account We may pause an account's machines, hold the account so that its keys and sign-ins stop working, or close it, when: - it breaks these Terms; - a payment for it fails, or is disputed or reversed; - we find fraud, or a risk to the security of the service or of other people; - the law, or an order of a court or an authority, requires it. Unless we must act at once - for illegal content, serious harm, a security risk or a legal order - we warn you first and give you a fair chance to put things right. If we close your account, you can still take your files for 30 days: write to us. This does not apply to illegal content, or where the law forbids it. If we close your account for any reason other than your breach of these Terms, we also refund the credit you bought and have not used. You may stop using the service at any time, and ask us to close your account. What we keep after an account closes, and for how long, is in the [Privacy Policy](https://wheelmachine.ai/privacy/#closing). ## 15. Moving your data or leaving You may ask at any time to move your data to another provider or to your own systems, or to end your use of the service: write to . This follows the EU Data Act's rules on switching, and applies to every customer. - **Notice.** The notice period is at most 2 months: you choose when the switch begins, within 2 months of asking. - **Transition.** A transition period of 30 days follows the notice period. In it, we help you complete the switch, keep your service running with due care, tell you of known risks to its continuity, and keep your data secure. If 30 days is not technically feasible, we tell you within 14 working days of your request, explain why, and set another period of no more than 7 months, through which the service continues. You may extend the transition period once, by a period you find more suited to your purposes. - **Retrieval.** After the transition period, you have at least 30 days to retrieve your data. - **What you can take.** This is the whole list of your exportable data: the files on your machines' disks, including those in backups and archived machines, which you start as machines first - copied out over SSH, the terminal or the API, as they are stored; your machines', projects', rules', keys' and other settings' details, through the API, as JSON; your audit log, as CSV or JSON; and your usage and charges, through the API, as JSON, with Paddle's receipts. - **What is not exported.** The values of secrets and AI keys, which are never shown again once set, so that no one can take them from the service; and data about how our own systems run, such as our servers' logs and settings. - **Erasure.** When the switch is complete and the retrieval period has ended, we erase all your exportable data, and tell you that the agreement has ended, if you asked to end it. - **Charges.** We charge nothing to switch, to move your data out, or to leave. Where our servers are, and which law governs them: see [Data location](https://wheelmachine.ai/legal/data-location/). ## 16. Our service Wheelmachine - its software, its design, its name and its look - belongs to us or to those who license it to us. These Terms let you use it; they give you no other rights in it. If you send us ideas or feedback, we may use them without owing you anything. ## 17. Our responsibility to you The service is provided "as is" and "as available". As far as the law allows, we give no warranties beyond those in these Terms. As far as the law allows, we are not liable for any indirect or consequential loss, or for any loss of profits, revenue, business or data, and our total liability to you for all claims about the service is limited to the greater of: (a) the amounts you paid for the service in the 12 months before the claim arose; and (b) US$100. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that the law does not allow to be limited or excluded. If you are a consumer, nothing in these Terms takes away the rights you have under the law where you live. ## 18. Indemnity, for businesses If you use the service for a business, you will indemnify us against claims made by others, and the losses and reasonable legal costs that follow from them, arising from your content or from your use of the service in breach of these Terms or of the law. This section does not apply to consumers. ## 19. Export controls and sanctions Follow the export control and sanctions laws that apply to you and to us, including those of India, the United Nations, the European Union, the United Kingdom and the United States. Do not use the service to export software, technology or data in breach of them. ## 20. Notices We send notices to the e-mail address on your account, and may also show them in the dashboard. Send legal notices to , or by post to Antelligen Private Limited, Assessment No. 207, Survey No. 42, Rajaveedhi, Narava Village, Gantyada Mandal, Vizianagaram, Andhra Pradesh 535215, India. ## 21. Changes to these Terms We may change these Terms. We e-mail you at least 30 days before a significant change takes effect, and sooner only where the law or the security of the service requires it. Each version says at the top when it took effect. If you do not agree to a change, you may close your account before it takes effect, and we refund the credit you bought and have not used. If you keep using the service after the change takes effect, the changed Terms apply to you. If you are a consumer and a change makes the service materially worse for you, you may also end this agreement free of charge within 30 days of the change or of our notice of it, whichever is later, and we refund the credit you bought and have not used. ## 22. Law and disputes These Terms are governed by the laws of India. If you have a complaint, write to us first at , and give us 30 days to settle it with you. If we cannot, the courts of Vizianagaram, Andhra Pradesh, India, decide the dispute. If you are a consumer, you also keep the protection of the mandatory law of the country where you live, and you may bring a claim in its courts. ## 23. General - **Transfer.** You may not transfer these Terms or your account to anyone else without our written agreement. We may transfer them to a company that takes over Wheelmachine, and we will tell you. - **Events beyond control.** Neither of us is responsible for failing to perform because of events beyond reasonable control, such as natural disasters, war, failures of power or networks, or acts of government. - **Severability.** If a court finds part of these Terms invalid, the rest stays in force. - **Whole agreement.** These Terms, with the documents they name as part of them, are the whole agreement between you and us about the service. - **No waiver.** If we do not enforce a right at once, we have not given it up. - **Language.** These Terms are written in English, and the English text applies. - **What continues.** Sections that by their nature should continue after the agreement ends - such as refunds owed, our responsibility, indemnity, and law and disputes - continue. - **Electronic record.** These Terms are an electronic record under India's Information Technology Act, 2000, and are published as rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, requires. ## 24. Contact Antelligen Private Limited, Assessment No. 207, Survey No. 42, Rajaveedhi, Narava Village, Gantyada Mandal, Vizianagaram, Andhra Pradesh 535215, India. Phone [+91 63039 08367](tel:+916303908367). E-mail ; legal notices .