Report abuse

Last updated

This page is how to tell Antelligen Private Limited (CIN U62011AP2026PTC128809), the company that runs Wheelmachine, about illegal content or abuse on Wheelmachine - and what we do next.

In short

  • Write to abuse@wheelmachine.ai, with the exact web address and why you believe it is illegal or breaks our rules.
  • Child sexual abuse material and intimate images shared without consent go first: we act on them within 2 hours.
  • We confirm that we have your report, decide on it, and tell you our decision and how to challenge it.
  • Report to us directly: only we know which machine is behind an address, so we can act fastest.

A summary to help you read. The full text below is what applies.

1. How to report

Write to abuse@wheelmachine.ai, one report for each problem. A report gives:

  1. an explanation of why you believe the content is illegal or breaks our rules - naming the law, if you can;
  2. where it is: the exact web address or addresses, such as https://8080-abc123.run.wheelmachine.ai/login;
  3. your name and e-mail address, except in reports of child sexual abuse material;
  4. a statement that you believe, in good faith, that the information and claims in your report are accurate and complete.

Anything else that shows the problem helps: screenshots, a message's full headers, or logs.

2. Child sexual abuse material and intimate images

Put "Urgent" at the start of the subject line. We act on these first, and within 2 hours of your report. Send only the web address - never the images themselves.

You can also report child sexual abuse material to the authorities: in India, at the National Cyber Crime Reporting Portal; elsewhere, at a hotline of INHOPE, the international network of hotlines.

3. Attacks from our addresses

For scanning, floods of traffic, spam or other attacks that came from our addresses, send the source address, the target, the port, and the exact time, with its time zone. The exact time is how we find the machine. We pause a machine that is attacking others as soon as we find it.

4. Copyright, trademarks and other rights

Say which work or mark is yours, what infringes it and where, and how to reach you. If you act for the owner, say so. We remove or block what infringes, and close the accounts of people who infringe again and again.

5. What happens next

  1. We confirm that we have your report, within 24 hours.
  2. A person reviews it. We act within 2 hours on child sexual abuse material and intimate images shared without consent, and within 36 hours on other requests to remove content.
  3. We tell you our decision and how to challenge it.
  4. We tell the person whose content it is what we did and why, and how they can challenge it - unless the law forbids it, or telling them would help someone cause harm.

We keep what we remove, locked, for 180 days, for investigations, as Indian law requires.

6. If someone is in danger

If you believe someone's life or safety is at risk, call the police first. When we learn of a crime that threatens a person's life or safety, we tell the authorities at once.

7. Authorities and law enforcement

Courts, governments and law enforcement can send orders and requests to legal@wheelmachine.ai. See also our EU and UK contacts and our Grievance Officer (India).