Data location
Last updated
This page says where Antelligen Private Limited (CIN U62011AP2026PTC128809), the company that runs Wheelmachine, keeps and runs the service, which law governs each part, and how we guard data held in the EU against access by governments outside it - as Article 28 of the EU Data Act asks.
In short
- Machines, their disks, our database and our logs are in Helsinki, Finland, under Finnish and EU law.
- Backups, archived machines and the files of folders are in Cloudflare's storage in the EU, sealed so that Cloudflare cannot read them.
- Our mailboxes are with Zoho, in India.
- The company is in India, under Indian law.
- We give a government outside the EU access to data held in the EU only where EU law allows it.
A summary to help you read. The full text below is what applies.
1. Where the service runs, and under which law
| Part of the service | Where | Under the law of |
|---|---|---|
| Machines, their disks, our database and our logs | The data centre of Hetzner Online GmbH in Helsinki, Finland | Finland and the EU |
| Backups, archived machines and the files of folders | Cloudflare's storage in the EU | The EU. Cloudflare, Inc. is a company of the United States |
| The status page, status.wheelmachine.ai | Cloudflare's network, from the part nearest each visitor | The country it is served from. Cloudflare, Inc. is a company of the United States |
| Our mailboxes: the e-mail you write to us, and our replies | Zoho's data centres in India | India |
| GPU machines, in early access | The city and country shown before you start one | That country |
| The company, and its team | India | India |
Sign-in uses GitHub or Google, both in the United States; payment uses Paddle, in the United Kingdom; and our e-mail to you is sent by Resend, in the United States. Each is listed on our Subprocessors page.
2. How we guard data against foreign governments
- Technical. Machines' files in our storage are sealed with a key of their account's own, which the storage company does not hold; secrets and AI keys are kept encrypted; and data travels encrypted, over HTTPS or SSH.
- Organisational. We give a court or authority of a country outside the EU access to data held in the EU, or transfer it to them, only where an international agreement, such as a mutual legal assistance treaty, allows it, or where EU law and the law of the member state concerned allow it. We check each request, give no more than it lawfully needs, and challenge one that does not meet these rules. Unless the law forbids it, we tell the customer before we give access.
- Contractual. The companies that keep data for us may handle it only as we instruct.
3. Personal data
How we handle personal data, and protect it when it leaves the EU, is in the Privacy Policy and the Data Processing Addendum.
4. Moving your data elsewhere
What you can take with you, how, and how fast, is in Moving your data or leaving. It costs nothing.
5. Questions
Write to legal@wheelmachine.ai.